Refund Policy
Simple rules for trials, cancellations, and refunds.
This policy will apply when MemoMorrow introduces paid plans, subscriptions, or app-store purchases.
1. Free plan
The free plan does not require payment and therefore has no refund process.
2. Trials
If a free trial is offered, the trial length, features, and renewal terms will be shown before signup. You are responsible for cancelling before renewal if you do not want to continue.
3. Subscriptions
Paid subscriptions may renew automatically unless cancelled. Cancelling stops future renewals but does not automatically refund previous charges unless required by law or stated at purchase.
4. Refund requests
For direct web purchases, contact support@memomorrow.com with your account email, purchase date, and reason. For app-store purchases, refunds may need to be requested through Google Play or Apple App Store according to their rules.
5. Founder or lifetime offers
Founder, beta, or lifetime offers may have special refund terms shown at purchase. These offers may be limited, experimental, or tied to early product availability.
6. Changes
This policy should be finalised before taking payments and updated when payment providers, app-store billing, or subscription plans are launched.